“Professionalität” (Professionalism) is very important to the German Hotel Guest. Punctuality, efficiency and well organization implies good service. Being late for even a few minutes indicates bad time management, a lack of manners and is highly disrespectful. Detailed information on all aspects of the stay is expected, so make sure you are fully informed about all of the information you need for your role, so you can answer quickly and efficiently!
https://cudoo.com/products/languages/german-hospitality-microlearning/
Комментариев нет:
Отправить комментарий